This Privacy Policy explains how DSX HOLDINGS LLC, a company operating from 39 Pier Pl, Stansbury Park 84074-4918, United States (US), handles information when you visit our website, write to the harbormaster office, or ask about the marina management and waterfront services we provide. The services you use through this website are developed and operated by the developer DSXHoldings. We respect your privacy and we work hard to keep the information you share with us safe, accurate and used only for the purposes described below.
1. Overview of Our Privacy Approach
DSX HOLDINGS LLC built this website to tell you plainly about our marina management and waterfront services and to give you an easy way to reach the office. We have kept our privacy rules straightforward. When you browse the public parts of the website we collect very little. When you send us a message, request a quote, or arrange a marina service, we collect only the information needed to answer you and to run the operation fairly.
We never buy lists of personal information, and we never sell the personal information you give us to any other company. That commitment is at the center of this policy and it guides every decision we make about the data in our care.
2. Scope of This Policy
This Privacy Policy applies to the website you are reading, to any email we exchange with you, and to any messages you send through the office. It also applies to the personal information we hold when we manage a marina on behalf of an owner or an association, because that work frequently requires contact details and records.
The policy does not apply to websites that link to us or from us but that we do not control. If you follow a link to another organization, you should read the separate privacy notice that the owner of that website provides. We cannot control how third parties treat your information once you leave our website.
When an association or a separate property manager collects information from its own residents, that organization acts as the controller of the records and carries its own legal duties. Our role may be that of a service provider that processes information on their behalf, and in that role we follow the agreements we sign and the laws that apply.
Our registered service address
DSX HOLDINGS LLC
39 Pier Pl
Stansbury Park, 84074-4918
United States (US)
3. Information We Collect
We collect two broad groups of information: information you choose to give us, and limited technical information that almost every website gathers automatically.
Information you give us
When you use the contact form on our website, you may provide your name, your email address, a telephone number, and the text of your message. If you ask about a specific marina, you may also share the location of the marina, the number of slips, or the type of boat you keep. When you become a slip holder or an association client, we may collect your mailing address, payment details for dues or services, and other details needed to keep a proper ledger.
Technical information collected automatically
Like most websites, our server software records basic technical data when a page is requested. This may include your internet protocol address, the type of browser you use, the operating system of your device, the general region you are browsing from, and the time you visited. We use this information in summary form to understand how many people visit each page and to keep the website working correctly.
We do not consider the technical information alone to identify you personally in most cases, and we do not use it to build a detailed profile of any single visitor.
4. How We Collect Your Information
Most information reaches us directly from you. You send an email, you fill in the contact form, you telephone the office at +17855608949, or you meet us at the dock. In each of those exchanges you are choosing what to tell us.
We also reply to you, and those replies and your follow-up letters become part of the record. When we manage a marina for an owner or an association, that organization may share information about slip holders and residents with us so we can carry out assignments such as maintaining the waiting list or the fee ledger.
We may receive certain automatic technical information through cookies and similar technologies described in a later section. We do not use hidden data-harvesting tools, and we do not try to collect information from your device beyond what a normal website request produces.
5. How We Use Your Information
We use your information for clear and limited purposes. The most important purpose is answering your questions. When you write to us about a slip, a dock survey, or a shoreline question, we use your email address and phone number to send you a useful reply.
We also use your information to provide the services you request. That means assigning a berth, keeping the fee ledger accurate, scheduling dock maintenance, arranging storage, carrying out a shoreline survey, and managing a marina on behalf of an association. In those activities we may share limited details with the local crew who do the physical work, because they need to know which berth or which boat to attend to.
We send service notes and account statements connected to a marina you use, because those messages are part of running the operation. We may occasionally send a short note about seasonal openings, such as a spring commissioning reminder or a notice that a waiting list is moving. You can ask us at any time to stop sending those seasonal notes and we will remove you from that list.
We use site statistics, kept in an aggregated form that does not identify you, to improve the layout and content of the website. We do not use your personal information for automated decision-making of the kind that would deprive you of a service without a human review.
6. Lawful Bases for Processing
Where the laws under which we operate require a lawful basis for using personal information, we rely on a small set of grounds. First, we process information when it is necessary to respond to a request you have made or to perform a contract we have with you or with the association you belong to. Second, we process information when it is needed to meet a legal or regulatory duty, such as keeping records required by tax or safety authorities. Third, where we send seasonal notes or improve the website, we rely on our legitimate interest in running the business well, balanced always against your privacy and your ability to opt out.
If we ever rely on your consent to process information for a purpose that goes beyond these grounds, we will ask for that consent clearly and separately, and we will honor your decision to withdraw it at any time.
8. Third-Party Services and Links
This website may contain links to third-party websites, for example the websites of insurers, marine suppliers, or local authorities. Those sites are run by their own organizations, and this Privacy Policy does not cover how they manage your information. When you leave our website, we encourage you to read the privacy notice that appears on the site you are visiting.
We may also use a third-party hosting provider, a measurement provider, or a secure message provider to help us run the website and handle incoming mail. These providers receive only the information needed for the task, they are bound by their agreements with us to keep your information confidential, and they are not allowed to use it for their own marketing.
We choose providers with care and we review our arrangements from time to time. In any agreement with a third party who may see personal information, we insist on standards at least as protective as the ones described in this policy.
10. Security Safeguards
Keeping your information secure matters to us, because a marina ledger is only trustworthy if the records behind it are protected. We take reasonable and appropriate measures to guard personal information against loss, misuse, unauthorized access, disclosure, alteration and destruction.
Those measures include keeping office and digital records in a controlled way, limiting access to the people and crew who genuinely need it for their work, using secure connections when we send sensitive information, and reviewing our habits so that papers and drives holding personal details are not left where they can drift away.
No method of storage or transmission over the internet is entirely without risk, and we cannot promise absolute security. We do promise to act responsibly and promptly if we ever learn of a problem that might put your information at risk, and to tell you about it in the way the law and good sense require.
11. Data Retention Practices
We keep personal information only for as long as there is a reason to keep it. A short question and its answer may be kept for a few months so that if you write again we remember the context. A slip lease, a payment record or a shoreline survey may need to be kept for several years to satisfy accounting rules, warranty duties or safety obligations, and in some cases longer if a governing law sets a minimum period.
When the reason to keep the information has ended, we delete it or remove the details that could identify you, so that the records we do keep are useful without being a lasting collection of unnecessary personal data. We review our retention periods from time to time to make sure they stay reasonable and do not drift longer than the purpose requires.
12. Privacy for Children
Our website and our services are aimed at boat owners, marina managers, associations and waterfront businesses, and they are not designed to attract children. We do not knowingly collect personal information from children under the age of thirteen through this website.
If you believe that a child has sent us personal information without a parent or guardian knowing, please contact us and we will delete the information as soon as we can verify the situation. Where the law sets a higher age of consent for a particular service, we will apply that higher standard before collecting information from a young person.
13. Your Privacy Rights
Depending on where you live, you may have rights over the personal information we hold about you. We will honor those rights to the extent the law requires and our records allow.
You may ask us to confirm what personal information we hold about you. You may ask us to correct information that is inaccurate or incomplete. You may ask us to delete information we no longer have a lawful reason to keep. You may ask us to stop sending you seasonal and promotional notes at any time. You may ask us to give you a readable copy of the personal information you provided, so that you can move it to another organization, where the arrangement technically allows that.
To make any of these requests, write to us at alert@dsxholdings.autos and tell us clearly what you would like. We may ask you to confirm your identity before we act, so that we do not share or change your records with someone who has no right to them. We aim to respond within the time the law sets, and we will always tell you what we have done or why we cannot do something.
14. California Residents
If you live in California, certain rules give you additional clarity about your information. We do not sell your personal information for money, and we do not trade it for a benefit, so we do not sell personal information as that term is understood in the California Consumer Privacy provisions.
We do collect the limited categories of information described in this policy, such as identifiers like your name and email address when you write to us. We use those categories for the purposes of answering you and providing services, which are permitted business purposes under the law. You have the right to know what personal information we collect, and you have the right to ask us to delete it, subject to legitimate reasons for keeping it. To exercise a right, send your request to alert@dsxholdings.autos and we will verify and respond in the manner the rules require. We do not treat you differently because you exercise one of your privacy rights.
15. International Visitors
This website and the services described here operate from the United States. If you visit us from another country, your information may be stored and processed in the United States, where the office and its records sit. The privacy laws where you live may differ from those in the United States.
By sending us a message or using our services you acknowledge that your information will be handled under this policy and under United States law. When we act as a service provider for an association that must follow the law of another country, we support that association in meeting its own duties, and we keep the safeguards described in this policy regardless of the country a visitor comes from.
16. Changes to This Policy
We may update this Privacy Policy from time to time, for example when we change the way the website works, when we begin a new form of service, or when the law changes. When we make a material change we will revise the date at the top of this page so you can see that the policy is newer than the one you may have read before.
Where a change is significant and you are an active client of ours, we will make the updated policy easy to find and, if appropriate, let you know directly. Because this page always carries the current version, we encourage you to check it from time to time. Your continued use of the website after a change takes effect means that you accept the updated policy.
17. How to Contact Us About Privacy
If you have a question about this policy, about the information we hold about you, or about any request you have made, the fastest route is to write to us. Our harbormaster office replies to privacy questions with the same care it gives to questions about a berth.
DSX HOLDINGS LLC
39 Pier Pl, Stansbury Park 84074-4918, United States (US)
Email: alert@dsxholdings.autos
Telephone: +17855608949
Please give us a clear description of your question or your request, and we will do our best to help. If you believe your privacy concern has not been resolved to your satisfaction, you may also raise the matter through the dispute channels described in our Terms of Service page.